Privacy Policy

1. Types of data we collect

Account data: name, email, phone number, password or sign-in credentials (including Google sign-in where you choose it), and profile details you add in Edit Profile.

Usage and content: chat messages, image and video prompts, generated files, credit balance, plan, and transaction history. Device and app data such as device type, crash logs, and performance metrics may also be collected.

Safety and reports: when you submit an in-app content report, we collect the reason you select, optional details you write, and related content identifiers or previews (for example message text or image reference) so we can review the report.

Payments: we do not store full card numbers in the App. Payment method labels and purchase records (plan, credit packs, amounts, transaction IDs) are kept to manage subscriptions and history. Card processing is handled by the store or payment provider.

Advertising identifiers and similar data may be collected on the Free plan and other ad-supported tiers so we can show Google AdMob ads.

2. Use of your personal data

We use this information to create and secure your account, deliver ChatAI, ImageAI, and VideoAI, show credit costs before generation, apply plan limits (including video caps), process purchases, send notifications you enable, and improve the App.

We also use data to prevent abuse and enforce our Terms (including prohibited-content rules), run automated safety checks on prompts and generated media, review user reports, measure performance (Firebase Analytics and Crashlytics), and, on ad-supported plans, to display ads. We do not sell your personal data.

3. Disclosure of your personal data

We share data with service providers who help us run ChatAI: authentication and cloud storage, AI providers that process your prompts to return chat replies, images, or video (and that may apply their own safety filters), advertising partners on eligible plans, and app-store billing for subscriptions and credit packs.

Prompts and generated media are sent to those AI providers as needed to fulfill your request. We may also disclose information if required by law, to protect users (including in cases of serious safety violations), or in connection with a business transfer.

4. Storage and security

Account, chat history, preferences, and usage are stored in cloud services used by the App. Images and videos you generate are stored so you can reopen them in history. Content reports are stored so we can investigate and improve safety. We use industry-standard safeguards, but no method of transmission or storage is completely secure.

5. Retention and deletion

We keep account and usage data while your account is active. If you delete your account from Settings → About, we permanently delete personal data tied to that account, including unused credits, subject to records we must keep for billing, fraud prevention, safety enforcement, or legal compliance.

See our account deletion page for details.

6. Safety filtering

To comply with our Terms and with platform policies (including Google Play rules on sexual content and AI-generated content), we may automatically scan prompts and outputs for prohibited material such as nudity, sexual content, child exploitation, and extreme violence. Blocked requests may not be completed, and related outputs may not be shown or stored.

Safety systems may process your prompt text and generated media through our servers and third-party moderation or model providers solely for safety and abuse prevention.

7. Children’s privacy

ChatAI is not directed at children under 13, and we do not knowingly collect personal data from children under 13. If you believe a child has created an account, contact us so we can delete it.

Email: publishing@paklogics.com